Rescheduling policies
• Rescheduling must happen at least 72 hours before the appointment time. we understand
life happens at unexpected times, but the time slot must be
honored, so the deposit will remain non-refundable even with emergencies.
• Refresh rescheduling within 72 hours will be charged a $50 rescheduling fee.
• Rescheduling can happen up to a total of 3 times for all appointments. The following 2
rescheduling will result in a $50 fee each for all appointments.
Cancellation policies
• No call/no show will be charged for the full appointment for all appointments. • same
day cancellations are charged for the full amount and require a partial
or full deposit for a new appointment
• We have all right to dismiss a client from an appointment if necessary due to
inappropriate or rude or picky behavior from the client (and keep the nonrefundable
deposit).
• If a client has not read through the website and ends up being ineligible for
permanent makeup, the appointment is immediately cancelled and deposit
remains non-refundable.
Basic policies
• If an incorrect email or phone number is entered at time of booking, then it is the
responsibility of the client to fix the contact information to receive
reminder calls and emails. please double check your information and make sure you are
receiving the confirmation emails.
• You may come in with desired shape of brows with makeup to give us an idea, but we
have client’s best interest when it comes to shaping and must be
trusted.
• Only the client and the esthetician are allowed in the treatment room